Terms of Service
If you have an issue with any of the following, things may be changed if discussed with me prior to paying your commission fee. Any questions or concerns can be sent directly to my email.GENERAL TERMS
+ Any and all previews or updates on a product will contain a subtle watermark that cannot be removed.
+ Prices may be subject to change but will always be discussed first.
+ I have the right to reject any order that I do not feel comfortable with. No explanation needed.
+ Commissioned art may not be used for NFTs, AI training, or other AI artwork.PAYMENT
+ I only accept USD ($) through PayPal.
+ Commissions can be paid 100% upfront or split 50/50 before and after sketch approval, but only if we have discussed through email first.
+ Do not send any payment until I have confirmed a slot for you and requested payment. Thank you!PROCESS AND DELIVERY
+ Once I have started on your commission, you lose the chance at a refund, so if you would like me to contact you once I begin, please make a request.
+ If requested, I will send a completed sketch to you, and here is where you'll be allowed to ask for changes.
- Be mindful that you are only allowed to do this two (2) times. Exceptions can be made if the commission has a more complex design.
- The sketch will contain a watermark.
+ The time it takes to finish your commission will vary depending on complexity or other work responsibilities.
- If anything else comes up that might delay your commission, I will contact you directly.
+ Once the piece is finished you will receive the full-resolution image along with a web-friendly version. Please note that there is no physical product.REVISIONS
+ You get two (2) chances to revise and suggest changes once I have sent the finished sketch. Any more than that will result in an additional fee.
+ If you send unclear or vague references for me to work off of, please be aware that it may result in an increased fee.COPYRIGHT | USAGE POLICY
I, Maere (the artist), claim the rights to the produced work, not the buyer. Therefore I am allowed to use the copyrighted work to:* Promote my work elsewhere.
* Publish it on other websites and social media.
* Display it as I choose.The buyer is allowed to:
* Use the commissioned piece for personal use unless otherwise agreed upon (You may upload it on social media platforms, your profiles, etc.).
* Print the artwork or writing and claim the character as their own, but not the artwork or writing itself.
* Use the work to promote yourself. Credit is not needed but it is highly appreciated.
* You may use the finished work on a YouTube channel and in monetized videos so long as the piece itself is not the main subject in any earnings.The following is considered copyright infringement:* Reproducing or using the copyrighted work commercially. This means making money off of it in any way.
- This does not apply to private works or PNGtuber models.
* Claiming the work as your own.
* Removing my signature or credit from the finished piece.
* Altering the work without my consent.I reserve full rights to the artwork or written piece and it's use/distribution unless otherwise agreed upon (rights to an image may be purchased at any time at an additional 10% cost).CUSTOMER SATISFATION
+ I wish to do everything in my power to make you happy!
+ If there are any problems or concerns in regards to the commission please don't hesitate to tell me right away so that we may handle it together.
+ I am willing to change some of my terms for you! Send me an email prior me starting on your commission and we can discuss things.REFUNDS | CANCELLATION POLICY
+ The buyer is not allowed to ask for a refund once I've started on the commission.
+ If I am unable to start on your commission for any reason you will receive a full refund.
+ If you cancel your order before I start on the commission, you will receive a full refund.
- If you are confirmed to be getting a refund, please do not request a PayPal chargeback. I will personally transfer the money back to you.
- If you request a PayPal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, Maere (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.WHAT DO YOU GET?
+ Sketches and drafts you must accept and approve before I can continue the work.
+ Insight and involvement in design and color schemes which is included with revisions.
+ Full-resolution file (210 x 297mm at 300 DPI) of the final artwork and a smaller version for internet upload. Final files are usually PNGs.
- Twitch emotes will be also be sent in full resolution alongside resized copies to be used for your channel.If you agree with all of the above, then feel free to click the one of the links below. Please provide a valid email so that I may contact you about your commission. Be sure to fill out the form as best you can, since every bit of information helps! Thank you for your time and I hope to work with you soon :)